Terms of Use

These Terms of Use (“Terms”) govern access to and use of the Human Resource Management System (“HRMS”, “Platform” or “Service”) provided by AmbeAiTechnologies PVT.LTD (“AmbeAiTechnologies”, “we”, “us” or “our”). The Platform may be accessed by subscribing organisations, their authorised administrators, HR personnel, managers, employees, candidates and other users permitted by an organisation (collectively, “Users”).

By accessing, registering for, or using the Platform, you acknowledge that you have read and agree to these Terms. If you use the Platform on behalf of an organisation, you represent that you are authorised to accept these Terms for that organisation. If you do not agree, do not access or use the Platform. A separate signed subscription, order form, service agreement or data-processing agreement may supplement these Terms; where it expressly conflicts with these Terms, the signed agreement will control for the subject it specifically addresses.

Customer means the company, business or other organisation that subscribes to or is authorised to use the Platform.

Customer Data means information submitted to, collected through, or processed within the Platform by or for a Customer or its Users, including employee, candidate, attendance, leave, payroll, tax, document, asset and performance information.

Authorised Administrator means a Customer-designated person authorised to configure the Customer's tenant, manage users and assign permissions.

Tenant means the Customer-specific workspace and associated configuration and data within the multi-tenant Platform.

Documentation means user guides, instructions and other materials we make available for the Platform.

The Platform may provide features for employee records and administration; attendance, punch-in/punch-out, attendance logs and related IP address or location records; shift scheduling; leave, work-from-home and compensatory-off workflows; payroll and salary slips; reimbursements; performance and appraisal; asset and document management; recruitment, onboarding and exit workflows; gratuity-related records; notifications; reports and analytics; role-based access and permissions; holidays; and taxation-related tools, including TDS, professional tax (PT) and tax calculations. Features may change, be added, or be made available according to the Customer’s subscription, configuration and permissions.

The Platform is a software and workflow tool. Unless expressly agreed in writing, we do not act as the Customer’s employer, payroll agent, tax adviser, legal adviser, accountant, recruitment decision-maker or statutory authority. Outputs and calculations must be reviewed by the Customer and its qualified advisers.

Users must provide accurate registration information, protect their credentials, use individual accounts where provided, and keep authentication details confidential. Users must not share accounts, impersonate another person, bypass authentication, or allow unauthorised access. The Customer is responsible for managing user onboarding, role assignments, permissions and deactivation, subject to the features made available.

You must promptly notify us if you suspect a security incident, lost credentials or unauthorised use. We may take reasonable steps to protect the Platform, including requiring credential resets, restricting sessions or temporarily suspending access where we reasonably believe an account or the Platform is at risk.

Access to records and functions may be controlled by tenant boundaries, roles and permissions configured by the Customer. The Customer is responsible for assigning appropriate access and periodically reviewing it. Users must not attempt to access another Customer’s tenant, data, accounts or systems without authorisation. We will operate the Platform according to its design and applicable agreements; no provision in these Terms should be read as a guarantee that any system is immune from every security incident.

As between the Customer and AmbeAiTechnologies, the Customer retains its rights in Customer Data. The Customer authorises us to host, process, transmit, display and otherwise use Customer Data as reasonably necessary to provide, secure, support and maintain the Platform, comply with law, and perform our contractual obligations. We will handle personal data in accordance with our HRMS Privacy Notice and any applicable data-processing agreement, each as applicable to the Customer’s use of the Service.

The Customer is responsible for determining whether it may lawfully upload and process particular information, including employee documents, salary details, tax information, performance records, attendance and location data. The Customer should not submit information that is unnecessary for the intended use of the Platform.

We may use service providers to host, secure, support or operate parts of the Platform, subject to applicable contractual and legal requirements. We will not claim that any particular security certification, hosting location, encryption method, retention period or compliance status applies unless it is accurately stated in our current documentation or the applicable written agreement.

The Platform supports Customer-specific configuration. Rules for shifts, attendance, late marks, half days, leave types and balances, work-from-home, comp-off, holidays, payroll, deductions and other workflows may depend on settings selected by the Customer. Different Customers may therefore receive different results.

The Customer is responsible for choosing, testing and maintaining settings appropriate to its workforce and jurisdiction. The Platform’s calculations, reports, reminders and recommendations are operational aids and may depend on the completeness and accuracy of inputs and configuration. The Customer must independently verify outputs and remain responsible for employment decisions, payroll payments, tax filings, statutory compliance and communications to employees.

If the Platform is offered on a paid basis, subscription scope, user limits, fees, billing frequency, taxes, renewal, payment deadlines, refunds and any usage charges will be specified in the applicable order form, subscription plan, invoice or separate written agreement. The Customer agrees to pay the amounts stated in that agreement. If no written fee or billing terms have been agreed, contact us for the applicable commercial terms before relying on this section.

We may restrict or suspend paid features for overdue amounts after providing any notice required by the applicable agreement or law. Any price changes, renewals or cancellation rights will be governed by the applicable subscription agreement and mandatory law.

The Platform, including its software, interface, design, text, graphics, branding, documentation and related intellectual property, is owned by or licensed to AmbeAiTechnologies and is protected by applicable laws. Except for the limited right to access and use the Platform during an authorised subscription, no ownership or other intellectual-property right is transferred to the Customer or any User.

Subject to these Terms and the applicable subscription agreement, we grant the Customer a limited, non-exclusive, non-transferable and revocable right during the subscription term to permit its authorised Users to access and use the Platform for the Customer’s internal business purposes. Customer Data remains subject to Section 8. Any feedback or suggestions voluntarily provided about the Platform may be used by us to improve our services, without obligation to the extent permitted by law.

The Platform may integrate with or link to third-party services, systems or content. Those services may be governed by separate terms and privacy notices. We do not control third-party services and are not responsible for their availability, content, security or practices, except to the extent responsibility cannot be excluded under applicable law or is expressly accepted in a written agreement. A link or integration does not by itself constitute an endorsement.

We will use reasonable efforts to maintain the Platform, but we do not guarantee uninterrupted, error-free or continuous availability unless an applicable written service-level agreement expressly provides otherwise. Access may be affected by maintenance, upgrades, internet or telecommunications failures, third-party services, security events, force majeure events or matters outside our reasonable control.

We may update, improve, modify or discontinue features for operational, security, legal or business reasons. Where reasonably practicable, we will provide notice of material changes that significantly affect the Customer’s use of the Platform, subject to urgent security, legal or operational requirements and any applicable agreement.

The Customer may stop using the Platform and terminate its subscription in accordance with the applicable subscription agreement. We may suspend or restrict access where reasonably necessary to address a security risk, suspected unlawful activity, material breach of these Terms, threat to the Platform or another user, or non-payment under the applicable commercial terms. Where practicable and lawful, we will provide notice and an opportunity to remedy the issue.

On expiry or termination, the right to access the Platform ends, subject to any transition period or export rights in the applicable agreement. Data export availability, format, charges and deadlines should be specified in the subscription agreement or data-processing agreement. We may delete or de-identify Customer Data after the applicable retention period, subject to legal obligations, backup cycles and any agreed retention terms. The Customer should export required records before access ends.

To the maximum extent permitted by applicable law, the Platform is provided on an “as available” basis, and we disclaim warranties not expressly stated in a written agreement, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Platform will meet every Customer requirement, that all calculations or reports will be error-free, or that every defect will be corrected immediately.

Nothing in these Terms excludes a warranty, right or remedy that cannot lawfully be excluded. This section does not remove the Customer’s responsibility to review outputs, maintain appropriate records and comply with applicable laws.

To the maximum extent permitted by applicable law, neither party will be liable to the other for indirect, incidental, special, punitive or consequential loss, or for loss of profits, revenue, business opportunity, goodwill or data, arising from or relating to the Platform or these Terms, even if advised that such loss may occur. This exclusion does not apply where prohibited by law.

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Platform or these Terms will be limited to [insert agreed liability cap and measurement period, e.g., fees paid by the Customer for the Service during the 12 months before the event giving rise to the claim]. This cap and any exclusions must be reviewed by legal counsel and aligned with the applicable subscription agreement. Nothing in these Terms limits liability that cannot be limited under applicable law.

To the extent permitted by applicable law, the Customer will be responsible for claims, losses and reasonable costs arising from its unlawful use of the Platform, its breach of these Terms, its failure to obtain required rights or notices for Customer Data, or its employment, payroll, tax or other decisions, except to the extent a claim results from our breach of an applicable written agreement or other conduct for which we are legally responsible. The process for notice, defence and settlement of claims should be set out in the applicable subscription agreement.

Each party may receive non-public information of the other in connection with the Platform. The receiving party will use reasonable care to protect such information and use it only for the purposes for which it was disclosed, subject to disclosures required by law and any separate confidentiality agreement. Customer Data is also addressed by the Privacy Notice and any applicable data-processing agreement.

Each party must comply with laws applicable to its activities under these Terms. The Customer is responsible for determining and meeting its obligations as an employer or organisation, including applicable employment, wage, tax, professional tax, social security, recordkeeping, privacy and data-protection requirements. The Platform is not a substitute for professional advice or official filings.

We may revise these Terms from time to time. The updated version will be published in the Platform or on the relevant website with a revised “Last Updated” date. Where required by law or an applicable agreement, we will provide notice or obtain consent for material changes. Continued use after the effective date of updated Terms constitutes acceptance where such acceptance is legally effective. If you do not agree to a change, stop using the Platform and follow the applicable cancellation process.

These Terms are governed by the laws of India, without regard to conflict-of-law principles, subject to any mandatory legal protections that apply. Courts located in Nagpur, Maharashtra, India will have jurisdiction over disputes arising out of or relating to these Terms, unless applicable law requires otherwise or a signed agreement specifies a different lawful dispute-resolution process. Obtain legal review of this clause before publication.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A party’s failure to enforce a provision is not a waiver of its right to do so later. The Customer may not assign its rights or obligations under these Terms without our prior written consent, except as permitted under an applicable agreement or law. We may assign these Terms as part of a reorganisation, merger or transfer of the relevant business, subject to applicable law. These Terms, together with applicable order forms, subscription terms, the Privacy Notice and any other incorporated written agreements, form the agreement governing use of the Platform. Provisions that by their nature should survive termination will survive.

AmbeAiTechnologies PVT.LTD

Attention: Harish Chopkar

Email: itadmin@ambetechnologies.com

Address: 1st Floor, Plot No. 5, Metro Station, Near Subhash Nagar Road, opposite Metro Pillar No. 150, Nagpur, Maharashtra 440036, India

General contact: info@ambetechnologies.com